Sweet Buffet Terms and Conditions


All orders accepted by Wit and Wisdom are subject to these terms and conditions of sale.

All descriptions and illustrations contained in this website are only intended to give a general idea of the products; specifications may vary slightly due to availability.

Wit and Wisdom holds Products and Public Liability Insurance up to £2 million, a copy of our insurance policy can be provided upon request.

We hold a Food Hygiene Certificate and are registered with NHDC as premises to supply food.  

Payment

All prices are charged in UK Pounds.

50% non-refundable deposit is required at time of booking. Balance is due 4 weeks before event date.  We accept payment by cash, cheque or Bank Transfer.

Glass Hire Agreement/Breakage Charge

We ask for a £50 breakages deposit which is refunded a few days after the event if no breakages occur.  Glassware that is delivered to your event by Wit and Wisdom will be collected by us at an arranged date and time after the event.

If you are hiring on behalf of a business or organisation you confirm that you have the necessary authority to enter into this contract on behalf of that business or organisation, and that you will indemnify us against all losses and expense which may be incurred if this is not the case.

You will make all reasonable efforts to ensure that the glassware is not damaged or misused during the period of the hire. This includes ensuring that the glassware can safely be used with any other items which you use.

You shall reimburse us for all costs in connection with replacing glassware that is not returned in good condition, pay us the full retail cost of any glassware which is lost stolen or damage beyond economic repair, and insure the glassware against such liability or a breakage deposit can be arranged and will be refunded after the event if all glassware/equipment is found as we left it.

Delivery

The sweet buffet is delivered and set up by Wit and Wisdom, on a date and time specified by the client. The delivery is free within Hitchin; a small charge will apply to locations outside Hitchin.  Our estimated time for delivery will be stated in the order quote or invoice. We hope to deliver these estimates but occasionally delays will occur, despite our best efforts. We will not be liable for any delay or failure to deliver within such estimated timescales.

Please do not move the Sweet buffet from the location that it is set up.

Allergies

We have many sweets from many different manufactures and we are aware of the serious health risk to people who are allergic to whole peanuts, nuts or nut derivatives. It is with regret we are unable to assure you that the products that we supply will not have traces of nuts.

As the making of sweets may involve using the same production line for products with or without nuts we cannot 100% guarantee traces of nuts will not be present in ANY sweet. There is always a risk of cross contamination at some point in the food chain. Please bare this is mind if you suffer from other forms of allergies.

If we are supplying sweets that we know contain nuts these will be clearly labelled and stored separately from all other products. All our sweets are handled with hygiene gloves. Gloves will always be changed if handling any sweets containing nuts.

If you do require any specific information about a certain product then please contact us and we will do our best to answer any queries that you may have.

Wit and Wisdom cannot be held responsible for safety issues which occur from the use of our equipment or consumption of our confectionary at your event.

Children

Clients should ensure that young children are supervised at all times to avoid the risk of suffocation or choking from plastic sweet wrappers or plastic bags.

Ingredients

A file of all sweet ingredients and allergens will be attached to the cart for your information. Wit and Wisdom cannot be held responsible for any issues resulting from any food allergies.

Privacy Policy/Data Protection

We guarantee that your details will not be disclosed to third parties. We hold your details under the Data Protection Act 1998. These are only used by us to deliver your sweets. You can request removal of your details at any time.
Acceptance of Terms

By paying the deposit for goods from Wit and Wisdom, you are deemed to have accepted and agreed to our Terms and Conditions. English law applies to all transactions.

Cancellation Fees:

Less than 8 weeks prior to event – 10% of total cost or £50.00 deposit whichever is the greatest

Less than 4 weeks prior to event – 50% of charge is due or £50.00 deposit whichever is the greatest

Less than 5 days prior to event – 100% of charge is due. or £50.00 deposit whichever is the greatest

Anyone wishing to cancel must contact us as soon as possible on 078899 65444 or info@witandwisdomevents.co.uk.

Complaints

In the unlikely event of any dissatisfaction on your part, then you must inform Wit and Wisdom in writing within 5 working days of the event. We reserve the right to refuse compensation with any complaint made after the 5 working days period.

Limitation/Disclaimer Liability

We cannot accept responsibility for loss or damage of the sweet buffet once it has been delivered and set up at a venue.  Please note that because our products are edible, food items are non-returnable.  Wit and Wisdom’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Wit and Wisdom Events to the customer.  Please note that pictures are for general illustration only and the product may vary from that shown. We will however endeavour to replace any unavailable product with a similar item. To the fullest extent permissible under English law, we will not be liable for any losses you incur arising out of or in connection with the hire of the Sweet Buffet. You agree to indemnify us at all times in respect of all claims by any person in relation to any injury, loss, claim or expense arising out of or in connection with the use of the Sweet buffet.

In no event shall Wit and Wisdom be liable to you for any damages resulting from or related to any failure or delay to provide service under this agreement if such delays of failures are due to strikes, weather, fires, riots, acts of god, theft, terrorism, or vandalism or other causes beyond our control, as defined by standard practices in the industry. Such failure or delay shall not constitute a default under this agreement.

Governing Law

The contract between Wit and Wisdom and the Customer shall be governed by and interpreted in accordance with English Law and the English Courts shall have jurisdiction to resolve any disputes between us.